cloud10sites

Terms of Service

Last updated: July 26, 2026 (v2026-07-26)

Cloud 10 Solutions LLC · PO Box 805, Longmont, CO 80502 · cloud10solutionsllc24@gmail.com

1. The service

cloud10sites (operated by Cloud 10 Solutions LLC, a Wyoming limited liability company) is a website-building platform: you create an account, build and publish websites, and optionally sell products, take bookings, and accept payments through your site. By creating an account or paying for a plan you agree to these terms.

2. Your account and eligibility

Keep your login credentials secure; you are responsible for activity under your account. You must provide accurate information, be at least 18 years old to use the service, and comply with the laws that apply to you.

3. Plans and billing

Publishing a site requires a paid plan, billed through Stripe. Paid plans renew automatically each month (or year) until you cancel, at the then-current price. We'll tell you before any price increase takes effect, and continued use afterward means you accept the new price. If a payment fails, we may retry and may suspend or unpublish your site until it's resolved. You can cancel anytime; your site stays live until the end of the paid period. We don't refund the current period or unused time except where the law requires it. AI credits are purchased separately and are non-refundable once used.

4. Selling through your site

We are not the seller. When you sell through your site, the sale is strictly between you and your customer. cloud10sites is not the merchant of record, does not take title to your products, and is not a party to your sales contract. You alone are responsible for your products and services, order fulfillment, customer service, returns, refunds, warranties, product safety, and any sales, use, or VAT taxes. Payments to your customers run through Stripe Connect and settle into your own connected Stripe account, subject to Stripe's Connected Account and Services Agreements, which you accept when you connect your account. Payout timing is controlled by Stripe and your connected-account settings. The platform does not take any commission on your sales — you keep 100% of every sale and deposit, minus only Stripe's standard payment-processing fee (about 2.9% + 30¢ per transaction) that Stripe charges directly on store orders and booking deposits. If your customer has a problem with an order, they resolve it with you, not with us.

Chargebacks: you are responsible for disputes and chargebacks arising from your sales. If a refund or chargeback (plus Stripe's dispute fees) cannot be recovered from your connected-account balance and we cover it, you authorize us to charge the payment method on file or invoice you for that amount.

5. Acceptable Use Policy (prohibited content and conduct)

You are solely responsible for everything on your site and everything you sell through it. The following are strictly prohibited and, if we reasonably believe you are engaged in any of them, may result in immediate suspension or permanent termination of your account without notice and without refund. You may not use cloud10sites, or any site or service built with it, to create, publish, host, link to, distribute, promote, or sell:

We may, at our sole discretion and without liability, remove or disable any content, suspend or unpublish any site, and suspend or terminate any account we reasonably believe violates this policy — and we may do so immediately and without prior notice where the violation involves piracy or IP infringement, adult/sexual content, exploitation of minors, or other illegal activity, or where we believe continued operation creates legal or security risk. We may preserve and disclose account and usage information to, and otherwise cooperate with, law enforcement and affected rights holders. No refund is owed for an account terminated for violating this policy. Because your site is public, you are responsible for making sure it complies with the laws that apply to you and your customers, and you represent that you have all rights and licenses necessary for everything you publish or sell.

6. Your content

You own the content you publish and the products you sell, and you are responsible for them — including having the rights to any text, images, and marks, honoring the policies posted on your site, and complying with the law.

7. AI-generated content

As between you and us, you own the AI-generated content on your published site, and you're responsible for reviewing and editing it before it goes live. AI output is generated by a third-party model (Anthropic's Claude) from your prompts; similar output may be generated for other users, we don't guarantee it is original, accurate, or free of third-party rights, and it is provided without warranty. Don't rely on AI-drafted legal, medical, financial, or tax content without professional review. Generated legal pages are templates, not legal advice.

8. Domain registration

If you register a domain through cloud10sites, we place the registration through our registrar partner (Google/Cloud Domains) on your behalf; you are the registrant and owner of the domain. Registration and renewals are governed by ICANN rules and the registrar's agreement, which you agree to. You must provide accurate registrant contact details (name, address, phone, email) and keep them current — inaccurate WHOIS data can cause your domain to be suspended. Domains renew automatically each year at the then-current price using your payment method on file, unless you turn off auto-renew or cancel before the renewal date. Domain fees are non-refundable once a registration or renewal is placed, because we pay the registry immediately. If you cancel your plan, you remain responsible for transferring or renewing your domain to keep it.

9. Copyright and takedowns (DMCA)

If you believe content on a site we host infringes your copyright, email cloud10solutionsllc24@gmail.com with: a description of the work, the URL of the infringing material, your contact information, and a statement, under penalty of perjury, that you're authorized to act and believe the use is unauthorized. We will remove or disable infringing material and may terminate repeat infringers. Site owners may submit a counter-notice.

10. Your responsibility to us (indemnification)

You agree to defend and reimburse cloud10sites and Cloud 10 Solutions LLC for any third-party claims, losses, or costs (including reasonable legal fees) arising from your site, your products or services, your content, your use of the platform, your taxes, or your breach of these terms — including claims from your own customers, refund and chargeback losses, and intellectual-property or consumer-protection complaints about what you publish or sell.

11. Deleting sites

Deleting a site takes it offline immediately. Deleted site data is retained for a limited grace period (currently 14 days) and then permanently removed, unless you choose to keep it longer.

12. Service changes and termination

We may update the platform and these terms; material changes will be posted here. We may suspend or terminate accounts that violate these terms or create risk (including abnormal dispute rates) — where practical, we'll notify you first.

13. Disclaimers, third-party services, and liability

The service is provided "as is." Stripe, Google Cloud, our domain registrar, Anthropic, and our email provider are independent third parties with their own terms; outages or changes on their side are not our liability. To the maximum extent permitted by law, the platform is not liable for indirect or consequential damages, lost profits, or lost data, and is not liable for disputes, losses, refunds, or damages arising between you and your customers or from the acts of those third-party providers. Our total liability is limited to the plan and platform fees you paid to us in the twelve months before the claim — not the value of sales processed through your site.

14. Governing law, venue & contact

These terms are governed by the laws of the State of Wyoming, USA, and any dispute will be brought exclusively in the state or federal courts located in Wyoming, to whose jurisdiction you consent. Questions: cloud10solutionsllc24@gmail.com · Cloud 10 Solutions LLC, PO Box 805, Longmont, CO 80502.

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